Our packages are not suitable for paczkomatów.
Shipping in Poland:
Via courier company DPD - PLN 15 (PLN 19 - cash on delivery)
The fastest way of delivery. Usually next business day delivery if we are able to complete the order on the same day.
• Couriers normally deliver parcels from an hour. 8.00 to 19.00 - therefore, it is safest to enter the place where you spend most of the day as the delivery address - it can be a place of work (then we must enter the name of the company)
• In case the courier does not find anyone at delivery address, will try to deliver the package again on the next working day
• If after two days from the date of shipment the courier has not delivered the package - please contact the courier company by phone 22 577 55 55
• DPD provides a shipment tracking service - to check where the shipment is currently located, please visit http://www.dpd.com.pl in the "Find your package" field, enter the shipment number and click "Locate"
• An order sent by courier can be paid in cash on delivery or by card at the DPD courier (in the order, select the "cash on delivery" payment method).
• Please check the package carefully before picking it up from the courier - if it shows signs of mechanical damage, you must open the package in front of the courier, if the content is damaged - you must write down a damage report, which will later be the basis for a complaint about the delivery service. Without the protocol, the complaint will not be accepted! We are not responsible for the consequences of receiving a damaged parcel from the courier.
Shipping abroad - to Germany:
Via courier company DPD - PLN 55
The fastest way of delivery. Usually delivery within 2-3 working days if we are able to complete the order on the same day.
• Couriers normally deliver parcels from an hour. 8.00 to 19.00 - so it is safest to enter the place where you spend most of the day as the delivery address - it can be a place of work (then we must enter the name of the company)
• In case the courier does not find anyone at delivery address, will attempt to deliver the package again on the next working day
• If after 5 days from the date of shipment the courier has not delivered the package - please contact the courier company by phone: Customer Service Germany 01806373200; mail: exp_wro@dpd.com.pl
• DPD provides a shipment tracking service - to check where the shipment is currently located, visit https://www.dpd.com/de/de/empfangen/sendungsverfolgung-und-live-tracking/ in the field "Paketshop suchen Finden Sie den Paketshop in Ihrer Nähe" enter the shipment number and click "Locate"
• Please check the parcel carefully before it is shipped picking up from the courier - if it shows signs of mechanical damage, it is necessary to open the package in front of the courier, if the content is damaged - it is absolutely necessary to write down a damage report, which will later be the basis for a complaint about the delivery service. Without the protocol, the complaint will not be accepted! We are not responsible for the consequences of receiving a damaged parcel from the courier.
Shipping abroad to other countries:
Via Polish Post (Flat Rate in the basket):
Shipping price is PLN 100
Delivery is between 5-14 business days.
• shipping - Slovakia (SK)
Via Polish Post (Flat Rate in the basket) - PLN 50
Delivery is between 5-7 business days.
• shipping - Czech Republic (CZ)
Via Polish Post (Flat Rate in the basket) - PLN 50
Delivery is between 5-7 business days.
We offer shipping to European countries and many others.
Contact us. We will prepare the shipment individually.
Personal pickup
It is possible from Monday to Friday from 9:00-18:00 am to 9:00-18:00, by appointment.
You can read more on the website - Personal pickup.